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    Receipt of payment will be interpreted as acceptance of these terms.

    Responsibility of Goods

    All hired goods remain the property of The Events Lounge and the Hirer must adhere to all terms and conditions.

    Use of the item/s is at the risk of the Hirer during the hire period. The Hirer agrees to take reasonable care of the item/s and use for their intended purpose only.

    Any spills must be wiped down immediately to avoid stains / marks on furniture.

    Hire items may not be used in a smoking area or near an open flame.

    Loss or Damage

    Any hire item that is damaged or lost will be charged at full retail price to cover replacement. In the instance where damage is repairable, the hirer will be responsible to for the full repair / cleaning fee.


    A security deposit is required, which will be fully refunded when goods are returned undamaged and in working order. All items are thoroughly checked prior to hire, although should you notice goods are damaged upon receipt/delivery, please notify us immediately.

    Non Supply

    The Events Lounge will endeavor to supply items as ordered but cannot accept responsibility for non-delivery, delay in delivery or inability to supply when required. In the event that The Events Lounge cannot supply your chosen item/s due to unforeseen circumstances, The Events Lounge will contact you immediately and provide a full refund or supply you with an item of similar nature.

    Pick-Up and Delivery

    Delivery fees will depend on quantity of items and destination. Some items are available for local Gold Coast pick-up. Hire pieces must be returned (by appointment)

    Deposit and Payment

    A 50% deposit is required to confirm hire, and is required within seven (7) days of invoice. Final payment is required two weeks prior to delivery/pick-up of hired items. Payment should be made via direct deposit. If credit card payment is required, please contact us via email so we can make necessary arrangements. A 3% surcharge applies to payments made via credit card.

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